e-Commerce Expert

Relationship marketing is a strategy where ecommerce brands focus on building long-term relationships with existing customers. With this, they increase repeat purchases and their customer lifetime value (or CLV). Since…

Did you know that it now costs merchants $29 to acquire each new customer? The same research showed that customer acquisition costs have gone up 60% in just the last…

Imagine not having to stress about paid ads or worry about slow sales because customers keep coming back to your store. Sounds like a dream? Well, it’s possible with an…

Have you ever heard of Shopify Sidekick? It’s Shopify’s step to welcome AI into its system and let merchants automate some of their common tasks. It’s a much-needed move for…

Are you looking for a good loyalty app for small businesses? Maybe you want to improve customer retention without paying too much for ads. Or… you just want a better…

Porch pirates or package thieves have been around for years. But they multiplied during the pandemic. Do you know the scary part? They had taken $12 billion worth of packages in…

Have you had customers who were excited to buy your product at first, but became anxious and started requesting a refund just a few days after? That might be because…

Partial delivery is a shipping process where orders are split into multiple shipments.  As an ecommerce store owner, you might be wondering: “Will this hurt my business?” It WILL if…

Imagine waking up to a customer complaint about minor damage on their order? Your first instinct might be to issue a full refund or exchange. But the best solution is…